Samsung is working on resolving the WhatsApp Media Sharing issue on Dual Messenger: Please report it.

Samsung customers who use the Dual Messenger function on their Galaxy devices to operate two WhatsApp accounts have allegedly encountered a number of difficulties. Samsung is reported to be working on a solution. Dual Messenger enables users to operate two separate accounts of applications like Snapchat and WhatsApp, among others, on their Galaxy smartphone. Many users have reported problems opening and transmitting media on the alternative WhatsApp app on their phones. Samsung has allegedly stated that a patch will be included in a future version.

According to SamMobile, Samsung is trying to resolve an issue in which customers are unable to open media received on WhatsApp registered using its Dual Messenger. Users are also unable to send previously stored material. According to reports, the problem persists with WhatsApp version 2.21.10.16. (or later).

Users have allegedly been instructed by Samsung to forward media received on their Dual Messenger WhatsApp to their regular WhatsApp and open it from there until an upgrade is released. Users are encouraged to transmit files using the Gallery or My Files app and share them using the Dual Messenger WhatsApp.

Go to Settings > Advanced features > Dual Messenger to enable Samsung's Dual Messenger. To enable two WhatsApp accounts on your Samsung phone, follow these instructions.

In other Samsung news, the South Korean tech behemoth is preparing to release the Galaxy A22 5G smartphone in India. The next smartphone will most likely be available in two RAM + storage configurations: 6GB + 128GB and 8GB + 128GB.

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